Effective Date: June 15, 2026
Last Updated: June 15, 2026
AlliedRx Institute of Healthcare ("AlliedRx," "we," "us," or "our"), located at 2105 East Parham Road, Suite 108, Henrico, Virginia, operates the website www.alliedrxtraining.com and related online services. This Privacy Policy describes how we collect, use, and protect information from visitors, prospective students, enrolled students, and other users of our website and services.
Information You Provide Directly
We collect personal information that you voluntarily provide when you interact with our website and services, including:
- Enrollment & application data: Full name, email address, phone number, mailing address, date of birth, and program of interest submitted through our enrollment forms.
- Military & financial aid information: Military service branch, rank, duty status, Military Spouse Career Advancement Account (MyCAA) details, Army Credentialing Assistance (Army CA) information, Air Force COOL documentation, and Workforce Innovation and Opportunity Act (WIOA) eligibility information.
- Payment information: Billing name, billing address, and payment method details processed through our payment provider (Stripe). We do not store full credit card numbers on our servers.
- Student records: Academic transcripts, grades, attendance records, certification exam results, and other education records created during your enrollment.
- Communications: Messages you send through our live chat (Intercom), email correspondence, and phone call records.
Information Collected Automatically
When you visit our website, we automatically collect certain technical information through cookies and similar technologies, including:
- Device & browser information: IP address, browser type and version, operating system, device type, and screen resolution.
- Usage data: Pages visited, time spent on pages, referring URLs, click patterns, and navigation paths.
- Location data: Approximate geographic location derived from your IP address.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Enrollment processing: To evaluate and process your application, enroll you in programs, and manage your student account.
- Educational services: To deliver course content, track academic progress, administer exams, and issue certifications.
- Financial processing: To process tuition payments, apply military benefits and grants (MyCAA, Army CA, Air Force COOL, WIOA), and manage billing.
- Communication: To respond to your inquiries, send enrollment confirmations, provide academic updates, and share important program announcements.
- Website improvement: To analyze how visitors use our website, optimize page performance, and improve the user experience.
- Advertising: To deliver relevant advertisements on platforms such as Google, measure the effectiveness of our marketing campaigns, and reach prospective students.
- Compliance: To meet legal obligations, including accreditation reporting requirements and applicable federal and state regulations.
3. Cookies & Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience and analyze site usage. The types of technologies we use include:
Essential Cookies
These cookies are necessary for the website to function properly. They enable core features such as page navigation, secure areas access, and form submissions. You cannot opt out of essential cookies.
Analytics Cookies
We use Google Analytics (via Google Tag Manager) to understand how visitors interact with our website. These cookies collect information such as the number of visitors, pages viewed, and traffic sources. This data is aggregated and anonymized.
Advertising Cookies
We use Google Ads and DoubleClick cookies to serve targeted advertisements to prospective students and to measure the performance of our advertising campaigns. These cookies may track your browsing activity across other websites to deliver relevant ads.
Functional Cookies
Our live chat service (Intercom) uses cookies to remember your conversation history and provide a seamless support experience. Our accessibility tools (accessiBe) use cookies to remember your accessibility preferences.
Managing Cookies
Most web browsers allow you to control cookies through their settings. You can set your browser to refuse cookies or alert you when cookies are being sent. Please note that disabling cookies may affect the functionality of certain parts of our website. You may also opt out of Google's advertising cookies by visiting Google Ads Settings.
4. Third-Party Service Providers
We work with trusted third-party service providers to operate our website and deliver our services. These providers only have access to personal information necessary to perform their functions and are contractually obligated to protect your data:
- Stripe — Processes tuition payments and billing transactions securely. Stripe's privacy policy is available at stripe.com/privacy.
- Intercom — Powers our live chat and customer messaging to assist with enrollment inquiries and student support. Intercom's privacy policy is available at intercom.com/legal/privacy.
- Google (Analytics & Ads) — Provides website analytics and advertising services. Google's privacy policy is available at policies.google.com/privacy.
- Zapier — Automates enrollment form processing and data workflows between our systems. Zapier's privacy policy is available at zapier.com/privacy.
- Webflow — Hosts our website. Webflow's privacy policy is available at webflow.com/legal/privacy.
- accessiBe — Provides website accessibility tools and compliance features. accessiBe's privacy policy is available at accessibe.com/privacy-policy.
5. Data Sharing & Disclosure
We do not sell your personal information to third parties. We may share your information in the following circumstances:
- Certification & accreditation bodies: We share student records with national certification organizations (such as PTCB, NHA, AMCA, AAPC, and AMT) as required for exam registration and credential issuance.
- Military & government agencies: For students using military benefits (MyCAA, Army CA, Air Force COOL) or WIOA grants, we share enrollment verification, attendance, and completion data with the relevant agencies as required by those programs.
- Service providers: As described in Section 4, we share information with third-party providers who help us operate our business.
- Legal compliance: We may disclose information when required by law, court order, subpoena, or to protect the rights, property, or safety of AlliedRx, our students, or the public.
- Business transfers: In the event of a merger, acquisition, or sale of assets, student and user information may be transferred as part of that transaction. We will notify affected individuals before their information becomes subject to a different privacy policy.
6. Student Records & FERPA Rights
AlliedRx Institute of Healthcare complies with the Family Educational Rights and Privacy Act (FERPA), a federal law that protects the privacy of student education records. Under FERPA, eligible students have the following rights:
- Right to inspect and review: You have the right to inspect and review your education records within 45 days of submitting a written request to AlliedRx.
- Right to request amendment: You may request the amendment of education records that you believe are inaccurate, misleading, or otherwise in violation of your privacy rights. AlliedRx will consider and respond to your request in writing.
- Right to consent to disclosure: AlliedRx will not disclose personally identifiable information from your education records without your prior written consent, except as permitted by FERPA (for example, to school officials with legitimate educational interests, to certification bodies, or in connection with financial aid).
- Right to file a complaint: You have the right to file a complaint with the U.S. Department of Education if you believe AlliedRx has failed to comply with FERPA requirements.
Complaints may be directed to:
Family Policy Compliance Office
U.S. Department of Education
400 Maryland Avenue, SW
Washington, DC 20202
Directory Information
AlliedRx may designate certain student information as "directory information," which may be disclosed without prior consent. Directory information may include: student name, program of enrollment, enrollment dates, certifications earned, and participation in officially recognized activities. Students may request that their directory information not be disclosed by submitting a written request to admissions@alliedrxtraining.com within 14 days of enrollment.
7. Your California Privacy Rights (CCPA)
If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with additional privacy rights. Please note that FERPA-protected education records and information collected in the context of the student–institution relationship are generally exempt from CCPA. However, for information not covered by FERPA exemptions, you have the following rights:
- Right to know: You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources, the business purpose for collecting the information, and the categories of third parties with whom we share it.
- Right to delete: You have the right to request deletion of personal information we have collected, subject to certain exceptions (such as legal obligations and ongoing enrollment).
- Right to opt out of sale: AlliedRx does not sell personal information. If this practice changes in the future, we will provide a "Do Not Sell My Personal Information" link on our website and update this policy.
- Right to non-discrimination: We will not discriminate against you for exercising any of your CCPA rights. You will not receive different pricing or a different quality of services for making a privacy request.
To exercise your rights under the CCPA, please contact us at admissions@alliedrxtraining.com. We will verify your identity before processing your request and respond within 45 days.
8. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, and destruction. Our security measures include:
- SSL/TLS encryption on all website pages and form submissions
- Secure, PCI-compliant payment processing through Stripe
- Access controls limiting employee access to personal information on a need-to-know basis
- Regular review of our data collection, storage, and processing practices
While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to promptly addressing any security incidents that may affect your data.
9. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. Specifically:
- Student education records: Retained permanently or as required by accreditation standards and applicable regulations.
- Enrollment inquiries: Retained for up to three years after your last interaction with us.
- Payment records: Retained for seven years as required by tax and financial regulations.
- Website analytics data: Retained for up to 26 months in accordance with Google Analytics data retention settings.
10. Children's Privacy
Our website and services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If we learn that we have collected personal information from a child under 16, we will take steps to delete that information promptly. If you believe a child under 16 has provided us with personal information, please contact us at admissions@alliedrxtraining.com.
11. Your Choices & Rights
You have several choices regarding your personal information:
- Email communications: You may opt out of promotional emails by clicking the "unsubscribe" link at the bottom of any marketing email. Note that you may still receive transactional emails related to your enrollment or account.
- Cookies: You may manage cookie preferences through your browser settings as described in Section 3.
- Access & correction: You may request access to or correction of your personal information by contacting us at admissions@alliedrxtraining.com.
- Account deletion: You may request deletion of your account and associated personal information, subject to our legal and regulatory obligations to retain certain records.
- Google Ads opt-out: Visit Google Ads Settings to manage your ad personalization preferences.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last Updated" date at the top of this page and, where required, notify you via email or a prominent notice on our website. We encourage you to review this page periodically to stay informed about how we protect your information.
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: