Certified Medical
Administrative Assistant(CMAA)

Online Self Paced Board Certification Program

Online Healthcare Certification
Get Started Anytime
12 Weeks Traditional
Self Paced Online Program
Payment Plans Available
Weekly, Bi-Weekly or Monthly
$99 Down Payment Required
Register now

Program Overview

About Program

Our online Medical Administrative Assistant program offers you the opportunity to become a Certified Clinical Medical Assistant (CMAA), a versatile and essential role in healthcare. With our comprehensive online training program, you'll acquire administrative skills, preparing you to excel in a variety of healthcare settings, all from the comfort of your own home.

As a participant in our online Medical Administrative Assistant program, you'll receive hands-on training in patient care, medical procedures, and front-office management. Our expert instructors will guide you through the essentials of medical assisting, including taking vital signs, assisting with examinations, drawing blood, and managing patient records. You'll also learn effective communication skills to enhance patient interactions and improve overall patient experiences.

What You Will Learn

Medical Office Management: Students will learn the ins and outs of running a medical office efficiently. This includes scheduling appointments, managing patient records, handling incoming and outgoing communications, and coordinating with other healthcare professionals. They'll also be introduced to various office software and electronic health record (EHR) systems commonly used in healthcare settings.

Medical Terminology and Coding: While they may not delve as deeply into medical coding as specialized coders, Medical Administrative Assistants need a foundational understanding of medical terminology to accurately process insurance claims, manage patient records, and communicate effectively with both patients and healthcare providers. Basic knowledge of coding systems like ICD and CPT may also be covered

Healthcare Compliance and Ethics: Given the sensitive nature of medical information, students will be educated on laws and regulations that govern patient privacy, such as the Health Insurance Portability and Accountability Act (HIPAA). They'll learn the importance of confidentiality, ethical considerations in a medical setting, and the procedures to ensure compliance with industry standards.

Infection Control and Safety: Effective communication is crucial in a medical setting. Medical Administrative Assistants are often the first point of contact for patients, so students will learn how to provide excellent customer service, address patient concerns, and relay important information between patients and medical staff. This also includes skills in managing difficult or emotional situations and ensuring a positive patient experience.

Program Benefits

12 Month Access to Online
Learning Content
Manage work, family and study in a flexible schedule
Virtual Clinical Simulations
Interactive Study Guides and Knowledge Assessments
3D Interactive Anatomy Simulations
Patient Care Simulations
Video Demonstrations
National Board Examination
Prep Materials

Admissions Requirements

Prospective students must be 18 years of age to register online for the Medical Administrative Assistant Program
Access to Internet and Computer, Tablet or Mobile Device

Program Approvals


Introduction to Medical Assisting

The Medical Administrative Assistant (CMAA) course is aimed at providing a comprehensive understanding of administrative procedures within a healthcare setting. The course thoroughly explores the range of responsibilities and duties performed by medical administrative assistants.Students will be introduced to administrative processes common in a medical office environment, such as appointment scheduling, managing patient records, handling billing and collections, understanding basic medical coding, and processing insurance claims.By the completion of the CMAA course, students will have a holistic understanding of the role and responsibilities of a medical administrative assistant. They will be equipped with the essential skills and knowledge to excel in an administrative role within the healthcare sector.

Assisting with Medical Specialties

The Assisting with Medical Specialties course, with a specific focus on Medical Emergencies, is designed to offer students an in-depth perspective on emergency medicine within the broader medical field. Leveraging a mix of lectures, engaging discussions, and illustrative case studies, students will delve into the particularities, responsibilities, and challenges of this critical specialty.In the context of this course, Medical Emergencies serve as a lens through which students explore the demanding and fast-paced world of emergency medicine. By the end of this course, students will have gained valuable knowledge and understanding of emergency medical procedures, as well as the skills to manage and navigate a variety of urgent and emergent situations in a healthcare setting.

Learning Modules

  • The Professional Medical Assistant
  • Healthcare Ethics/ Intro to Anatomy
  • Patient Coaching & Technology
  • Patient & Medication Administration
  • Written Communication & Telephone Techniques
  • Scheduling Appointments and Patient Processing
  • Daily Operations and Safety & Principles of Pharmacology
  • Health Insurance Essentials & Diagnostic Coding Essentials
  • Procedural Coding Essentials & Medical Billing
  • Patient Accounts and Practice Management
  • Medical Emergencies & Skills and Strategies

Study Format

Whether you need to learn fully online to accommodate your schedule or take a flexible hybrid class our healthcare programs let you learn anywhere and anytime that works best for you.

Student Support

We are here to help support your healthcare training and career goals. Our student support team are available to provide advice and answer questions.  

Program Timeline

Our Healthcare Programs are designed to allow you to work around your schedule.

Program Locations

Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.