7 Essential Pharmacy Technician Interview Questions

Pharmacy Technician job interviews can be intimidating. But with the right preparation and knowledge, you can ace your interview and get the job of your dreams. Here are 7 essential questions you should prepare for:

1. What experience do you have as a pharmacy technician?

When you're asked this question, it's important to focus on the skills and experience that you can bring to the job. It's ok to mention any relevant experience from past jobs, even if those jobs weren't in the pharmacy field. For example, if you worked in customer service before, you can mention how your experience there will help you provide excellent customer service to pharmacy customers.

2. What do you think are the most important duties of a pharmacy technician?

This question is asking you to highlight your understanding of the job. Pharmacy technicians are responsible for a variety of tasks, but the most important duties include accurately filling medications, helping customers with their questions and concerns, and keeping the pharmacy organized and well-stocked. Make sure you emphasize your ability to complete all of these tasks with accuracy and efficiency.

3. How do you stay organized?

This is your chance to show off your organizational skills. Talk about how you like to create to-do lists, prioritize tasks, and create systems to stay organized. You can also mention how you use technology, such as spreadsheets, to stay organized.

4. How do you handle stressful situations?

Pharmacy technicians often have to deal with difficult customers, so it's important to be able to stay calm and professional in stressful situations. Talk about how you stay calm and collected, even when things get chaotic. You can mention how you take deep breaths, practice positive self-talk, or take a few minutes to step away and clear your head.

5. How would you handle a customer complaint?

This question is testing your customer service skills. Talk about how you would listen carefully to the customer's complaint, and then try to understand the issue from their perspective. You can also mention how you would try to find a solution that is satisfactory for both the customer and the pharmacy.

6. What do you know about the pharmacy industry?

This question is asking you to demonstrate your knowledge and understanding of the pharmacy industry. You should know the basics, such as the rules and regulations surrounding the dispensing of medications, as well as the new trends in the industry.

7. Why do you want to be a pharmacy technician?

This is your chance to show your enthusiasm for the job. Talk about how you are passionate about helping people, and you are excited to be part of a team that is committed to providing excellent customer service.

Conclusion

Being prepared for your pharmacy technician interview is key to success. Make sure you understand the essential questions listed above, and practice your answers so you can confidently answer each question. With the right preparation and knowledge, you can ace your interview and get the job of your dreams. Good luck!