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100% Online Medical Administrative Assistant Program in Lewiston, ME

100% Online Medical Administrative Assistant Program in Lewiston, ME

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About the Course

Our online Medical Administrative Assistant program offers you the opportunity to become a Certified Clinical Medical Assistant (CMAA), a versatile and essential role in healthcare. With our comprehensive online training program, you'll acquire administrative skills, preparing you to excel in a variety of healthcare settings, all from the comfort of your own home.

As a participant in our online Medical Administrative Assistant program, you'll receive hands-on training in patient care, medical procedures, and front-office management. Our expert instructors will guide you through the essentials of medical assisting, including taking vital signs, assisting with examinations, drawing blood, and managing patient records. You'll also learn effective communication skills to enhance patient interactions and improve overall patient experiences.

What are you going to learn?

  • Medical Office Management: Students will learn the ins and outs of running a medical office efficiently. This includes scheduling appointments, managing patient records, handling incoming and outgoing communications, and coordinating with other healthcare professionals. They'll also be introduced to various office software and electronic health record (EHR) systems commonly used in healthcare settings.
  • Medical Terminology and Coding: While they may not delve as deeply into medical coding as specialized coders, Medical Administrative Assistants need a foundational understanding of medical terminology to accurately process insurance claims, manage patient records, and communicate effectively with both patients and healthcare providers. Basic knowledge of coding systems like ICD and CPT may also be covered.
  • Healthcare Compliance and Ethics: Given the sensitive nature of medical information, students will be educated on laws and regulations that govern patient privacy, such as the Health Insurance Portability and Accountability Act (HIPAA). They'll learn the importance of confidentiality, ethical considerations in a medical setting, and the procedures to ensure compliance with industry standards.
  • Patient Relations and Communication: Effective communication is crucial in a medical setting. Medical Administrative Assistants are often the first point of contact for patients, so students will learn how to provide excellent customer service, address patient concerns, and relay important information between patients and medical staff. This also includes skills in managing difficult or emotional situations and ensuring a positive patient experience.

What's Included

  • 12 Month Access to Online Learning Content
  • Virtual Clinical Simulations
  • Interactive Study Guides and Knowledge Assesments
  • 3D Interactive Anatomy Simulations
  • Patient Care Administrative Simulations
  • Video Demonstrations
  • Board Examination Prep and Materials

Admission Requirements

Applicants must be 18 years of age to apply and be admitted to the Phlebotomy Technician Program

Applicants must be; attending high school, have a GED certificate, or is a high school graduate

Applicant must have demonstrated English language proficiency (including reading, writing and speaking)

Clock Hours

The Program consists of a total of 120 Clock Hours.

Introduction to Medical Assisting

The Medical Administrative Assistant (CMAA) course is aimed at providing a comprehensive understanding of administrative procedures within a healthcare setting. The course thoroughly explores the range of responsibilities and duties performed by medical administrative assistants.

Students will be introduced to administrative processes common in a medical office environment, such as appointment scheduling, managing patient records, handling billing and collections, understanding basic medical coding, and processing insurance claims.

By the completion of the CMAA course, students will have a holistic understanding of the role and responsibilities of a medical administrative assistant. They will be equipped with the essential skills and knowledge to excel in an administrative role within the healthcare sector.

Assisting with Medical Specialties

The Assisting with Medical Specialties course, with a specific focus on Medical Emergencies, is designed to offer students an in-depth perspective on emergency medicine within the broader medical field. Leveraging a mix of lectures, engaging discussions, and illustrative case studies, students will delve into the particularities, responsibilities, and challenges of this critical specialty.

In the context of this course, Medical Emergencies serve as a lens through which students explore the demanding and fast-paced world of emergency medicine. By the end of this course, students will have gained valuable knowledge and understanding of emergency medical procedures, as well as the skills to manage and navigate a variety of urgent and emergent situations in a healthcare setting.


Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

Course Content

  • Module 1: The Professional Medical Assistant
  • Module 2: Healthcare Ethics/ Intro to Anatomy
  • Module 3: Patient Coaching & Technology
  • Module 4: Patient & Medication Administration
  • Module 5: Written Communication & Telephone Techniques
  • Module 6: Scheduling Appointments and Patient Processing

  • Module 7: Daily Operations and Safety & Principles of Pharmacology
  • Module 8: Health Insurance Essentials & Diagnostic Coding Essentials
  • Module 9: Procedural Coding Essentials & Medical Billing
  • Module 10: Patient Accounts and Practice Management
  • Module 11:Medical Emergencies & Skills and Strategies


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This is a great school. I did the  training program and received a job with a lab before graduating. Great staff and they offer payment plans to help with paying for costs of the course. Would recommend to those looking to change career paths in healthcare.
Raven Davis

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Awesome staff, respectful, easy to work with.
Highly recommend it!
John Toth